Coronavirus COVID-19 Update

by Riverchase Dermatology
March 23, 2020

 

Riverchase continues to be vigilant in monitoring the current Coronavirus Disease 2019 (COVID-19) crisis and how it may affect our patients, team members and families.  We are focused on the safety of all involved, as well as on the continuity of urgent and emergent services.

As the situation evolves, we are carefully acting based on the guidance from official sources, including the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO),the Florida Department of Health and local authorities.

As a healthcare provider, it is our responsibility to look out for the best interest of our patients, providers and team members. The Governor of Florida issued and executive order prohibiting health care practitioners from providing and medically unnecessary, non-urgent or non-emergency procedures. Our teams will be reaching out to all patients with existing non-essential medical appointments to schedule a telemedicine visit or reschedule for a later date. We are in this together and appreciate your collaboration as we work to keep our communities healthy.

 

 

Our Clinical Offices

 

Riverchase is committed to providing a safe environment for our patients and team members.  This begins with gathering information from patients regarding recent travel history, as well as current and recent symptoms such as fever, respiratory concerns and cough.   Additionally, as an abundance of caution, we are requesting any patient seen in our office to wear a mask and wash their hands.

Preserving and maintaining sterile clinical facilities remains of paramount importance. We have enhanced both the frequency, as well as the chemical agents utilized in the recurring cleaning of all our locations. In addition, we have re-educated our team members on appropriate disinfection techniques and added supplementary procedures to ensure we are taking the right and thorough steps to protect our patients and team.

 

Administrative Offices

 

We have instituted a policy limiting individuals that work at our administrative offices from visiting any clinical locations.  Interactions between our clinical and administrative teams will occur through teleconference and video conference technologies.  In addition to our current measures and out of an abundance of caution, we are asking that all non-essential business travel be postponed. We are further augmenting this policy by also requesting that our team members avoid large group meetings whenever possible.

 

 

Communication

 

Riverchase will continue to provide updates about the steps we are taking and helpful links to resources with additional information to employees.

 

For additional information on the Coronavirus and to learn more about the steps to prevent illness, what to do if you are sick and ways to protect yourself and your communities, please visit

www.cdc.gov

www.floridahealth.gov